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What You Agree To When You Use 777d.11

These terms set out the rules between you and 777d.11 — what we expect from your account, what you can expect from us, and how deposits through bKash, Nagad, or Rocket fit into that.

Account eligibility appliesbKash, Nagad, Rocket coveredOne account per personLocal law governs accessChanges notified in advance
777d.11 What You Agree To When You Use 777d.11
TERMS CONTACT PATHS

Reach Us About These Terms

If something in these terms is unclear or you believe a rule has been applied incorrectly to your account, our support team is the right first stop. You can raise a terms-related query through live chat inside your account, by email, or through the help page linked in the footer. We aim to acknowledge terms queries within one business day and resolve them within three.

Live Chat Start a chat from inside your logged-in account. Share your account ID and the specific term you want us to clarify or review.
Email Support Email us with your registered address in the subject line. For withdrawal or bKash payment disputes linked to these terms, attach the transaction reference.
Help Page The footer help page lists current policies, recent term updates, and a form to submit a formal terms-related complaint for our review team.
HOW WE ENFORCE FAIRLY

Our Commitments Under These Terms

These terms are written to be readable — not to bury obligations in small print. We explain how your account data is held, what triggers a review, and how you can request changes. If your account is flagged under any rule here, we will tell you which clause applies before taking action, and you will have a clear path to respond.

Account Data Handling

We store account data only as long as required to operate your wallet and comply with applicable regulations. You can request a summary of the data we hold by contacting support.

Wallet Verification

When you link a bKash or Nagad number for withdrawal, we verify it matches your registered account. This step protects you from unauthorised payout requests.

Account Security Rules

You are responsible for keeping your login and OTP private. Any activity through your account credentials is treated as authorised by you unless you notify us of a breach immediately.

Term Change Notice

We notify you of material changes before they take effect — via your registered email or an in-account banner. You always have time to review before the new version applies.

Common Questions About Our Terms

These are the questions we hear most often about how the terms work, what they cover, and what happens when something goes wrong. If your question is not here, live chat is the quickest route to a direct answer.

Yes. Every deposit — whether through bKash, Nagad, Rocket, or Bank Transfer — is governed by these terms. Payment-specific rules in the cashier section also apply alongside them.

Access depends on your local law and whether Bangladesh falls within our eligible regions at the time you register. We recommend checking the eligibility section before opening an account.

We notify you before the updated version takes effect. If you continue using your account after that date, you accept the revised terms. If you disagree, withdraw your balance and close your account.

No. One account per person is a firm rule under these terms. Duplicate accounts may be closed and balances held pending a review of all associated activity.

Contact support via live chat or email with your account ID and the transaction or action in question. Our review team will cite the specific clause applied and give you a chance to respond.

We retain account data for the minimum period required by applicable regulations. After that window, personal data is deleted or anonymised. You can request the exact retention period via email support.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.